Exchange & Returns


At ZAYNAB, we want you to feel completely confident in your purchase. That’s why we offer a try-on service upon delivery.

Try Before You Decide

When your order is delivered, you may try on the item while the courier waits to ensure it fits you well.

  • If it fits and you decide to keep it, the sale is considered final — we do not offer refunds or exchanges once the item has been accepted.

  • If it doesn’t fit, you can hand it back to the courier immediately. You may choose:

    • A different size or item

    • Or request a refund

 Important Notes:

  • Items must be returned unused, unworn, and in original condition.

  • Once the courier leaves, no returns or exchanges will be accepted.

  • Refunds will be processed within 3–5 business days after we receive the returned item.

For any  questions, feel free to reach out at shopzaynab@gmail.com or DM us on @zaynab__________________