Exchange & Returns
At ZAYNAB, we want you to feel completely confident in your purchase. That’s why we offer a try-on service upon delivery.
Try Before You Decide
When your order is delivered, you may try on the item while the courier waits to ensure it fits you well.
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If it fits and you decide to keep it, the sale is considered final — we do not offer refunds or exchanges once the item has been accepted.
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If it doesn’t fit, you can hand it back to the courier immediately. You may choose:
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A different size or item
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Or request a refund
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Important Notes:
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Items must be returned unused, unworn, and in original condition.
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Once the courier leaves, no returns or exchanges will be accepted.
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Refunds will be processed within 3–5 business days after we receive the returned item.
For any questions, feel free to reach out at shopzaynab@gmail.com or DM us on @zaynab__________________